Terms and Conditions ezyspin

1. Acceptance of Terms

Welcome to ezyspin. These Terms and Conditions ("Agreement") form a legally binding contract between you ("Member" or "User") and ezyspin ("Platform", "we", "company"). This Agreement governs your use of the ezyspin website and all services provided on it.

By registering an account, logging in or using any part of the ezyspin platform, you expressly and implicitly agree to be bound by all terms stated in this document. If you do not agree with any part of this Agreement, you are required to stop using this platform immediately.

2. Eligibility and Account Registration

2.1 Age Requirement

Use of the ezyspin platform is restricted to individuals aged 21 and above only. This is an absolute requirement and cannot be waived. ezyspin reserves the right to request proof of age from any user at any time, including a copy of their identity card (MyKad) or relevant document.

2.2 One Account Per Individual

Each individual is permitted to hold only one (1) active account at ezyspin. Registering multiple accounts under the same individual, whether using different identities, email addresses, phone numbers or IP addresses, is prohibited and may result in the closure of all such accounts and forfeiture of any existing balance.

2.3 Accurate Information

During registration, you must provide information that is true, accurate and current. This includes your full name, identity card number, mobile phone number and an active email address. ezyspin reserves the right to request additional identity verification before processing any withdrawal.

2.4 Restricted Regions

The ezyspin platform is intended specifically for players in Malaysia. Users from regions where online gambling is fully prohibited under local law are entirely responsible for complying with those regulations and should not register.

3. Account Security Responsibilities

Once an account is registered, you as the account holder are fully responsible for all activities that occur under your username and password. ezyspin recommends that you:

• Set a unique and hard-to-guess password, combining uppercase letters, lowercase letters, numbers and symbols.
• Do not share your login details with any other party, including family members.
• Log out of your account after each session, especially when using a shared device.
• Notify the ezyspin support team immediately if you suspect your account has been accessed without authorisation.

ezyspin is not liable for any losses arising from the use of your account by an unauthorised third party, particularly where this occurs due to your own negligence.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

ezyspin accepts deposits and withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency (USDT, BTC and ETH). All transactions are processed in Malaysian Ringgit (RM/MYR) or the equivalent value for cryptocurrency.

4.2 Transaction Limits

The minimum deposit amount is RM50 per transaction regardless of the payment method chosen. The minimum withdrawal amount is RM100 per request.

4.3 Withdrawal Processing Time

Withdrawals will be processed within 15 minutes to 2 hours from the time the request is received, subject to successful identity verification and fulfilled bonus wagering requirements. This timeframe may vary slightly depending on the payment method chosen.

4.4 Identity Verification for Withdrawals

To ensure transaction security, ezyspin reserves the right to request identity verification documents before processing a withdrawal request. This includes a copy of your MyKad and proof of ownership of the payment method used. Failure to provide the requested documents within the set timeframe may delay processing.

5. Bonuses and Promotions

5.1 Welcome Bonus

ezyspin offers a welcome bonus for new members of a 100% deposit match up to RM500. For example, if you deposit RM100, you will receive a RM100 bonus, bringing your balance to RM200. For a deposit of RM1,200, the maximum bonus is RM500, giving a balance of RM1,700.

5.2 Wagering Requirements

All bonuses received are subject to a wagering requirement of 15 times (15x) the bonus amount before any withdrawal of bonus funds is permitted. Using the examples above:

• Deposit RM100 → Bonus RM100 → Wagering requirement: RM100 × 15 = RM1,500
• Deposit RM1,200 → Bonus RM500 → Wagering requirement: RM500 × 15 = RM7,500

The original deposit amount may be withdrawn at any time. The wagering requirement applies only to the bonus funds received.

5.3 General Promotion Terms

ezyspin reserves the right to modify, suspend or end any promotion or bonus offer at any time without prior notice. Misuse of bonuses, including using multiple accounts to claim the same bonus, may result in cancellation of all bonuses and account closure.

• Bonuses are valid for use on the ezyspin platform only.
• Bonuses cannot be transferred to another user.
• Any attempt to manipulate the bonus system will result in account termination.
• ezyspin's decisions regarding any bonus dispute are final.

6. Game Rules

All games available on the ezyspin platform — including online slots, live casino, sports betting, Teen Patti and others — operate under their respective rules set by the game providers. ezyspin bears no responsibility for game outcomes produced by a certified random number generator (RNG) system.

6.1 Game Results

All game results are final once displayed on screen. No appeal may be made against a completed game result unless there is clear evidence of a technical disruption that can be verified by our system.

6.2 Technical Disruptions

In the event of a technical disruption, system failure or internet connection issue that interrupts a game, ezyspin reserves the right to void the affected game round and refund the bet placed. Any winnings obtained during a confirmed technical disruption may not be recognised.

6.3 System Abuse

The use of automation software, bots, scripts or any unauthorised method intended to gain an unfair advantage in any game is strictly prohibited. ezyspin operates an active detection system and reserves the right to close accounts suspected of involvement in such activities.

7. Responsible Gambling

ezyspin believes that gambling should remain a form of entertainment only. We are committed to helping players maintain control over their gambling habits and to providing support for anyone who needs it.

7.1 Self-Management Tools 🛡️

We offer a range of self-management options that can be requested through 24/7 customer support:

• Setting daily, weekly or monthly deposit limits.
• Setting loss limits for a specified period.
• Temporary self-exclusion (cooling-off period) for a number of days.
• Permanent self-exclusion for those who consider gambling to have become a serious problem.
• Temporary account suspension upon member request.

7.2 Early Detection

ezyspin encourages members to identify early warning signs of problem gambling, including betting money they cannot afford to lose, neglecting daily responsibilities, or using gambling as a way to cope with stress.

7.3 Protection of Minors

ezyspin takes the issue of protecting minors seriously. It is the responsibility of parents and guardians to ensure their devices are secured and cannot be accessed by individuals under the age of 21 for gambling purposes.

8. Account Restrictions and Termination

ezyspin reserves the right to suspend, restrict or terminate any member's account at any time and without prior notice in circumstances including, but not limited to:

• Violation of any term stated in this document.
• Fraud, identity falsification or money laundering activity.
• Registration of multiple accounts.
• Attempts to manipulate games or the bonus system.
• Misuse of the platform in any form.
• Requests from relevant legal authorities.

If an account is terminated due to a breach of terms, ezyspin reserves the right to forfeit any remaining balance, including deposited funds, at its sole discretion.

9. Limitation of Liability and Disclaimer

To the extent permitted by law, ezyspin is not liable for any direct, indirect, consequential or incidental losses arising from:

• The use of or inability to use the platform and its services.
• Loss of expected winnings from gambling activities.
• Service disruptions due to planned or unplanned system maintenance.
• Errors in transaction processing caused by inaccurate information provided by the member.
• Unauthorised access to a member's account resulting from the member's own negligence.

All games are provided on an "as is" basis and ezyspin makes no guarantees regarding game outcomes, RTP or the winning potential of any game.

10. Governing Law

These Terms and Conditions are governed and interpreted in accordance with the legal principles applicable to the international licensing under which ezyspin operates. Any dispute arising from or relating to these terms will first be resolved through negotiation between both parties.

If resolution through negotiation is not achieved within a reasonable period, both parties agree to refer the matter to a recognised dispute resolution body under this platform's international licence.

11. Amendments to Terms and Conditions

ezyspin reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members via email or a notice displayed on the platform.

Continued use of the ezyspin platform after any changes to the terms take effect will be considered your acceptance of the amended terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

12. Contact Us

If you have any questions, concerns or require further clarification regarding these Terms and Conditions, the ezyspin team is ready to assist through the following channels:

• 24/7 live chat accessible directly through the ezyspin platform.
• E-mail: [email protected]

Our support is available 24 hours a day, 7 days a week in Malay and English. We aim to provide accurate and detailed responses to every enquiry received.

This document together with the Privacy Policy and the Responsible Gambling Policy form the entire agreement between you and ezyspin.